With over 25 years of experience, Commsplus offer Telecom solutions that are individually tailored to the clients needs. We also offer on-site and remote support for all of our customers to ensure their telecommunication systems are running faultlessly.
Commsplus are a Samsung Platinum Partner. This highest level of accreditation is only awarded to companies that have demonstrated their expertise in selling, installing, and maintaining Samsung systems.
Our partnership with Samsung is very strong and has been developed since 1996. Commsplus service and support combine with Samsung products to solve the many communications challenges that our customers have.
The solutions we recommend are all centred on Samsung’s sophisticated communications platforms. As well as these systems, our product portfolio also includes voice and data cabling and networking solutions, voice-mail systems, auto-attendant applications, voice recording, call centre products and call management software.
Commsplus has an ongoing commitment to deliver the highest possible level of customer support. We believe that our success has been built upon these principal values:
Meeting your specific needs
At the start of a project, we always ensure that we take time to fully understand your organisation so that we are able to recommend the most appropriate solutions to meet your immediate and long-term requirements. We provide resilient, tailor-made solutions that expand in line with your needs as your business develops.
Focusing on our strengths
Our highly trained team provide quality installations and an excellent level of service. At Commsplus, we pride ourselves on our outstanding customer service record and with a specialist team of support and engineering staff on call, we can assure a swift and efficient installation with minimal interference.
Response and resolution
We are committed to resolving any issues that arise, quickly and effectively. Our highly trained team of support staff are on hand to deal with any issue that you may encounter with your system to ensure that your business runs smoothly.
This is our office. We are based in the seaside town of
Weston-super-Mare in Somerset.
Our office address is:
The support office.
The sales office.
All our engineers are highly qualified and have received the highest level of Samsung training possible. Our office has become quite the trophy room with all the certificates our engineers have accumulated.
Don't just take it from us.
“Commsplus were able to enhance the customer experience and connectivity site wide. Our staff are very pleased that we can now offer guests a good quality and uninterrupted broadband service”
- Nic Brown
IT Manager - Rookery Manor
"Before, we couldn't offer the service so potential customers were taking their business elsewhere. Now we're a lot more confident in what we have to offer. It does what it says on the tin, the system we had before was nowhere near as strong"
- Mark Readman
General Manager - Taunton & Pickeridge Golf Club
"We have dealt with Commsplus for a number of years now and have always been very satisfied with the service they provide. They look after all our fixed system and mobile requirements."
- Nigel Reasons
Managing Director - Ashbury Blinds
"Commsplus have supplied our fixed line, broadband and mobile services for some time now. We recently migrated 75 of our users to a different mobile network and the whole process was managed without a hitch."
- Kate Carter
Director - 3 Trees
"Commsplus have been our phone system provider for nearly 10 years and now look after our mobile requirements. Always professional, helpful and friendly, the service provided is excellent and I would have no hesitation in recommending them."
- Della Rossiter
Financial Manager - Team
"Commsplus currently provide our phone system, fixed line and business mobiles. I have always been extremely happy with the way they have looked after us."
- Hugh Roberts
Managing Director - MTT Motors
"Commsplus look after all our fixed and mobile requirements and are soon to be installing a new Samsung phone system in our Weston Super Mare office. We have always been happy with their service."
- Adam Clancy
Managing Director - Associated Independent Assessors
"We have been dealing with Commsplus for a number of years. They provide mobile network connectivity to approximately 30 of our clients so the level of service we get is crucial to our business. They have always gone that extra mile to ensure things run smoothly."
- Chris Solman
Managing Director - Salon Control
"We have found dealing with Commsplus a pleasure and our move to a different network and supplier went very well."
Director - JNC
"We recently moved all our mobile business to Commsplus and were more than happy with the way the migration was managed."
Director - Salon Concepts
Commsplus Ltd. are proud to be the main sponsor for the Taunton Titans Rugby Club. Commsplus are based in Weston-super-Mare and therefore, our county team are Taunton RFC. We have always been keen to get involved in local sporting endeavours and becoming the main sponsor for Taunton RFC has allowed us to do this. Our name and logo appears across the chest of the Taunton Titans rugby shirt. Click on the logo for more information.
Commsplus are proud to be a member of the GOV.uk Apprenticeships scheme.
As of November 2016 we have two full time apprentices working for us:
James Whitrow - Social media and Marketing executive
Fraser Mcdiarmid - Engineer
As a former apprentice himself, Steve Collard, the Managing Director for Commsplus, has always been keen to join the apprenticeships scheme and to employ young people. "It's a great way to learn, get into the work place, earn a living and experience the adult world!" he says.
Both apprentices attend courses outside their work at Commsplus to further their learning and help support what they're doing at work. The apprenticeship scheme really helps young people find employment early, gain invaluable life and work experience as well as earn a living in the industry that they want to peruse as a career.
Commsplus are also a proud member of the Somerset Chamber of Commerce.
At Commsplus, we have been working closely with local and national businesses for over 25 years. Over these years we have become a part of the local community and in October of 2016 we joined the Somerset Chamber of Commerce and Industry (SCCI). Our membership allows us to connect with other local businesses and further our contribution to the local community.
Our membership also allows us to increase our reach in the local area, promote our business and work in conjunction with the 2,000 + business that are also members of the SCCI. As a member of the 'get in go far' Apprenticeships scheme, Commsplus help the local youth by employing those who have just left school and help to further bridge the gap between education and the world of work and can do so by working closely with the SCCI.
Commsplus are also very firm believers in local charities. We have sponsored many local charities, including Weston hospice care and Weston NHS's Scanner appeal. We believe that local charity is important and helping those less fortunate is always rewarding. We have worked with our contacts in the local industry to help further our charity impact and help create a better Somerset.
"A pleasure to work with you, I wish all our suppliers would be like you!! Star company!"
"Always helpful and responsive - thank you."
"Commsplus have given us continued excellent service and were an absolute godsend when we had problems."
"Fantastic service and brilliant support. Thank you."
"Very pleased with every aspect of Commsplus - service and delivery."
"Prompt service, friendly, local, easy to deal with"
"First Class all round service as we have come to expect and rely on."
"Their helpline is one of the best (if not the best) I have ever encountered."
"I have always found Commsplus staff friendly and extremely helpful."
"It has always been a pleasure working with Commsplus."
"Always friendly and helpful whenever we've had any issues."