Commsplus are a local telecommunications company with over 25 years' experience in providing telephony solutions to businesses across Somerset, the South West and the UK.
We offer Telecom solutions that are individually tailored to your businesses requirements, working closely with you to ensure you get the most out of your solution.
We also offer on-site and remote support for all of our customers to ensure your telecommunication systems are running faultlessly.
Dedicated account management
In house support desk
Remote & on-site support
Exceptional customer service and satisfaction
Commsplus are a Samsung Platinum Partner. This highest level of accreditation is only awarded to companies that have demonstrated their expertise in selling, installing, and maintaining Samsung systems.
Our partnership with Samsung is very strong and has been developed since 1996. Commsplus service and support combine with Samsung products to solve the many communications challenges that our customers have.
The solutions we recommend are all centred on Samsung’s sophisticated communications platforms. As well as these systems, our product portfolio also includes voice and data cabling and networking solutions, voice-mail systems, auto-attendant applications, voice recording, call centre products and call management software.
Commsplus has an ongoing commitment to deliver the highest possible level of customer support. We believe that our success has been built upon these principal values:
Meeting your specific needs
At the start of a project, we always ensure that we take time to fully understand your organisation so that we are able to recommend the most appropriate solutions to meet your immediate and long-term requirements. We provide resilient, tailor-made solutions that expand in line with your needs as your business develops.
Focusing on our strengths
Our highly trained team provide quality installations and an excellent level of service. At Commsplus, we pride ourselves on our outstanding customer service record and with a specialist team of support and engineering staff on call, we can assure a swift and efficient installation with minimal interference.
Response and resolution
We are committed to resolving any issues that arise, quickly and effectively. Our highly trained team of support staff are on hand to deal with any issue that you may encounter with your system to ensure that your business runs smoothly.
This is our office. We are based in the seaside town of
Weston-super-Mare in Somerset.
Our office address is:
All our engineers are highly qualified and have received the highest level of Samsung training possible. Our office has become quite the trophy room with all the certificates our engineers have accumulated.
The support office.
The sales office.
Commsplus are proud to be the main sponsor for Taunton Rugby Club. Commsplus are based in Weston-super-Mare and therefore, our county team are Taunton RFC. We have always been keen to get involved in local sporting endeavours and becoming the main sponsor for Taunton RFC has allowed us to do this. Our name and logo appears across the chest of the Taunton RFC rugby shirt. Click on the logo for more information.
Commsplus are proud to be a member of the GOV.uk Apprenticeships scheme.
As of November 2016 we have two full time apprentices working for us:
James Whitrow - Social media and Marketing executive
Fraser Mcdiarmid - Engineer
As a former apprentice himself, Steve Collard, the Managing Director for Commsplus, has always been keen to join the apprenticeships scheme and to employ young people. "It's a great way to learn, get into the work place, earn a living and experience the adult world!" he says.
Both apprentices attend courses outside their work at Commsplus to further their learning and help support what they're doing at work. The apprenticeship scheme really helps young people find employment early, gain invaluable life and work experience as well as earn a living in the industry that they want to peruse as a career.
"A pleasure to work with you, I wish all our suppliers would be like you!! Star company!"
"Always helpful and responsive - thank you."
"Commsplus have given us continued excellent service and were an absolute godsend when we had problems."
"Fantastic service and brilliant support. Thank you."
"Very pleased with every aspect of Commsplus - service and delivery."
"Prompt service, friendly, local, easy to deal with"
"First Class all round service as we have come to expect and rely on."
"Their helpline is one of the best (if not the best) I have ever encountered."
"I have always found Commsplus staff friendly and extremely helpful."
"It has always been a pleasure working with Commsplus."
"Always friendly and helpful whenever we've had any issues."