How long could your business continue with no broadband or internet connection? For many businesses, a reliable connection to the internet is a must, even the slightest outage could cost time and revenue. Having a disaster recovery plan in place gives you peace of mind that, in the unlikely event that your telecoms infrastructure is compromised, you are able to keep working. Whether its power failure, accidental damage, natural disasters or even someone accidentally digging up your broadband lines (it does happen), you need to be prepared.
By using a router with a SIM card slot, Commsplus Mobile can implement a disaster recovery solution right into your router. With the advancement in 4G technology, 4G is becoming a much more stable network for disaster recovery. Our 4G router disaster recovery solution works as set out in the diagram below:
As you can see from this diagram, should a fault occur with your wired internet connection, Commsplus Mobile can provide a 4G SIM that will automatically activate in the event of an emergency. This SIM provides a 4G connection through your existing 4G enabled router, through the same firewall and filters, to the internet. Although the internet speeds may slow if the 4G connection is active, you are still able to browse the web until one of our engineers can fix the problem.
Another disaster recovery option is a 4G Dongle. In the unlikely event that your broadband should fail, a 4G dongle can be despatched to you to get your business back online. The dongle simply plugs into the USB slot of a router and then enables that router to connect to the internet via 4G. The diagram below shows how the 4G dongle allows the router to connect to the internet.
By using a Commsplus Mobile 4G enabled SIM, you can rely on your connection until your broadband is back up and running. Our SIM cards fit into the dongle and when plugged into the router, it opens a 4G connection automatically.
In the event that your router has no USB slot, you can plug the 4G dongle directly into your PC. When you plug the dongle into your PC, it allows that PC to connect to the internet via a 4G connection. However, only the computer with the dongle plugged in will be able to connect to the internet. Should you require it, we can provision multiple dongles for separate PCs.
In the event of a broadband outage, SIP Trunks will be affected. Because SIP requires an internet connection, if your broadband goes down, so will your phones. However, with our instant divert disaster recovery solution, you can divert your main office number to another backup phone number such as a mobile phone or separate landline.
This process is automatic and is built into our SIP platform. It allows you to set up a backup phone that will receive any call made to your main number. The SIP platform recognises that the connection is broken and will automatically divert all calls to a separate number.
As you can see from the diagram above, the SIP platform has a divert function that can 'push' incoming calls to, for example, a receptionist's mobile phone or a separate telephone number used in case of emergencies.
UPS stands for uninterrupted power supply and is a short term solution for power outages and surges. Commsplus are able to offer UPS units to businesses worried about power cuts. A UPS is a device that sits between the power source and the router or telephone system that allows the equipment to keep running in the event of a power outage.
It does this by charging a large battery in the UPS. This charged battery will automatically activate, powering the equipment. This means that if there is a power outage, you will not instantaneously loose your infrastructure.
Here is a basic diagram showing how a UPS works. You can see that the UPS takes charge from the incoming power source and charges the battery.
Once the battery is at 100% capacity, the charger switches off to prevent overcharging.
If the power fails, then the battery turns on and can begin powering the equipment. This means that the equipment connected to the UPS will not switch off, therefore meaning that you will not loose infrastructure.
A more permanent disaster recovery solution is dual broadband lines. By having two broadband lines, you have a 'fail safe' broadband line. This solution is ideal for businesses who rely heavily on an internet connection. It is also ideal for businesses in rural areas who may suffer from physical line damage - for example, a tractor running over a line - it does happen.
In the event of an emergency, we can activate the disaster recovery protocol to get you back on the road to recovery. A dual line setup can be a very effective fail safe for businesses that need a reassurance of connectivity.
Having two broadband lines can be a beneficial asset to a business, however, we recommend it as a 'worst case scenario option'. If your business has strong mobile signal, you may find that a 4G router or dongle is a better and more cost effective disaster recovery solution for you.
2 Broadband Lines
There are many different ways we can implement disaster recovery.
What benefits does disaster recovery have...
Your telecommunications are a valuable asset to your business, having a plan in place to protect them should a disaster occur is important. As outlined above, there are many different solutions we can offer you, from 4G routers and dongles to UPSs and diverts. All of these plans can be instigated at a moments notice by our dedicated in house support team to help get your telecommunications infrastructure back on track. With our remote and on site maintenance and support plans, you know that your telecoms are in safe hands.
One of the key benefits of disaster recovery with Commsplus is the 'under one roof' approach. Both Commsplus and Commsplus Mobile are able to work closely together to implement the 4G disaster recovery solution. Our engineers and in-house support desk are always happy to help should disaster strike!
"A pleasure to work with you, I wish all our suppliers would be like you!! Star company!"
"Always helpful and responsive - thank you."
"Commsplus have given us continued excellent service and were an absolute godsend when we had problems."
"Fantastic service and brilliant support. Thank you."
"Very pleased with every aspect of Commsplus - service and delivery."
"Prompt service, friendly, local, easy to deal with"
"First Class all round service as we have come to expect and rely on."
"Their helpline is one of the best (if not the best) I have ever encountered."
"I have always found Commsplus staff friendly and extremely helpful."
"It has always been a pleasure working with Commsplus."
"Always friendly and helpful whenever we've had any issues."