VoIP stands for Voice Over IP and a modern method for making voice calls using an internet connection.
A VoIP phone system removes the requirement for a costly on-premise phone system.
Lets break it down:
Traditionally, voice calls are made using telephone lines, ISDN or analogue.
These lines run between your office telephones and the public telephone exchange, via your on-premise telephone system.
VoIP, instead, uses your existing broadband connection to make and receive calls.
Between your phones and the telephone exchange is a hosted telephone system. This system controls VoIP calls, just as a normal telephone system would.
You can see from our diagram that VoIP uses the power of the cloud to control your telephony.
Learn more about a VoIP phone system here.
Because VoIP uses existing connections, it could save your business money...
VoIP is the 'new player' on the market. It is a more flexible, often cheaper alternative to the traditional PBX telephone system.
A VoIP phone system comes with some great features, including:
Read more: 100 Benefits of a Hosted VoIP Phone System
Another great benefit is that VoIP is completely flexible. A VoIP phone system can be built by you. You chose the package and add bolt-ons.
If you're interested in a hosted VoIP solution, or would like any more information, give us a call on 01934 882200 for a free, no obligations chat about your telephony. Or email us at sales@commsplus.co.uk